Loading...

Our Services


At Hidenda Legal LLP, we specialize in helping tenants make housing disrepair claims against landlords who have failed to maintain their properties to a reasonable standard. If you’re living in a property with issues like damp, mould, faulty heating, or structural problems, you could be entitled to compensation and repairs. Our housing disrepair services include:

  • Damp & Mould Claims: We help tenants claim compensation for damage to health and property caused by damp and mould.
  • Structural Damage: Claims for issues such as subsidence, faulty roofs, or cracks in walls that make your home unsafe.
  • Faulty Heating & Plumbing: Assistance in holding landlords accountable for broken heating systems, faulty boilers, or plumbing problems.
  • Infestations & Poor Sanitation: Support for tenants living with pest infestations, poor sanitation, or non-functional water systems.
  • General Disrepair: Claims for other forms of disrepair, such as electrical faults, window or door damage, and inadequate insulation.

Our experienced legal team will work on your behalf to ensure your landlord takes responsibility for making necessary repairs and compensating you for any inconvenience or losses.

Why Choose Us?


Expert Housing Solicitors

Our team has extensive experience in housing law and disrepair claims, ensuring you receive expert legal guidance designed to get you the outcome you require.

FREE 30 Minute Case Review

We provide a FREE 30 Minute Case Review with no-obligation to fully assess your case and advise on the best course of action.

No Win, No Fee

We offer a “no win, no fee” service, so you won’t pay us unless we win your case. This allows you to pursue your claim without financial risk.

Personalised Service

Every claim is unique. We tailor our services to meet your specific needs and circumstances, ensuring the best possible outcome.

Fast and Efficient Process

We work quickly and efficiently to get your repairs carried out and your compensation awarded as soon as possible.

Successful Track Record

Our expert team has a high success rate in housing disrepair claims for our clients, winning the compensation they deserve whilst simultaneously having their homes repaired as required.

How It Works


  • 01

    FREE 30 Minute Review

    Contact us for a FREE, no-obligation case review. We’ll listen to your concerns, and assess your claim and the grounds on which it can be made.

  • 02

    Building the Case

    If you decide to proceed, we’ll gather evidence, including photos of the disrepair, correspondence with your landlord, and medical records (if applicable).

  • 03

    Contacting Your Landlord

    We’ll formally notify your landlord of the disrepair and request that they carry out the necessary repairs and offer compensation for any losses or inconvenience.

  • 04

    Pursuing the Claim

    If the landlord refuses or delays repairs, we’ll file a formal claim on your behalf. This may involve negotiating a settlement or taking legal action in court.

  • 05

    Compensation & Repairs

    Once successful, you will receive compensation for your suffering, and your landlord will be ordered to carry out repairs.

FAQs


What is a housing disrepair claim?

A housing disrepair claim is a legal action taken by tenants against their landlord when the landlord fails to maintain the property in a livable condition. This includes issues like damp, mould, faulty heating, structural problems, and more.

Hide

What can I claim for in a housing disrepair case?

You can claim compensation for damage to your personal belongings, harm to your health (such as respiratory issues caused by mould), and the inconvenience caused by living in disrepair. In addition, your landlord will be required to carry out the necessary repairs.

Hide

How do I know if I have a claim?

If you have reported the disrepair to your landlord, and they have failed to make the necessary repairs within a reasonable time, you may have grounds for a claim. Contact us for a free consultation to discuss your case.

Hide

What evidence will I need for my claim?

Evidence may include photos of the disrepair, correspondence with your landlord (emails, letters, texts), medical records if your health has been affected, and receipts for any expenses incurred, such as replacing damaged belongings.

Hide

How much compensation could I receive?

Compensation varies depending on the severity of the disrepair and the impact it has had on your health, belongings, and quality of life. We will assess your case during the consultation and provide an estimate of potential compensation.

Hide

What is the landlord’s responsibility for repairs?

Landlords are legally obligated to maintain the property in a safe and habitable condition. This includes ensuring the property is free from damp, mould, and structural issues, and that essential services like heating, plumbing, and electricity are in working order.

Hide

Can I make a claim if I am still living in the property?

Yes, you can make a claim even if you are still living in the property. You do not need to move out to file a housing disrepair claim. We’ll work to ensure your landlord carries out the repairs while you continue to live there.

Hide

How long do I have to make a housing disrepair claim?

You generally have six years from the time the disrepair became an issue to make a claim. However, we recommend acting as soon as possible to prevent further damage and inconvenience.

Hide

What if my landlord refuses to carry out repairs?

If your landlord refuses to make the necessary repairs after we contact them, we can take legal action. This could involve going to court, where a judge will order the landlord to carry out the repairs and award you compensation.

Hide

Can I make a claim if my landlord is a council or housing association?

Yes, you can make a housing disrepair claim against a council or housing association, as they have the same legal obligations as private landlords to maintain the property in good repair.

Hide

Do I need to pay upfront for legal services?

No, we operate on a “no win, no fee” basis, meaning you don’t have to pay any legal fees upfront. If your claim is successful, we take our fee from the compensation awarded to you.

Hide

How long will the claim process take?

The length of the claim process varies depending on the complexity of the case and how quickly your landlord responds. However, we aim to resolve most claims within 6-12 months, and we’ll keep you updated at every stage.

Hide

What happens if my claim is unsuccessful?

If your claim is unsuccessful, you won’t have to pay any legal fees due to our “no win, no fee” policy, meaning there is no financial risk to you in pursuing a claim.

Hide

Can I make a claim if the disrepair has caused health issues?

Yes, if the disrepair has affected your health, such as respiratory issues from damp or mould, you can claim compensation for medical expenses and the impact on your quality of life. We will work with medical experts to support your claim.

Hide

What should I do if my belongings have been damaged by the disrepair?

If your personal belongings have been damaged by issues like damp or leaks, keep receipts and take photos as evidence. You can claim compensation for the cost of replacing or repairing damaged items.

Hide

Can I withhold rent if my landlord isn’t making repairs?

Legally, you cannot withhold rent, even if your landlord is failing to carry out repairs. However, you can still pursue a disrepair claim to force your landlord to act and compensate you for the inconvenience.

Hide

Is there a minimum value for a housing disrepair claim?

There is no minimum value for a housing disrepair claim. Every case is unique, and compensation is awarded based on the specific issues and their impact on your health, belongings, and living conditions.

Hide

Will my landlord evict me for making a claim?

It is illegal for landlords to evict tenants in retaliation for making a disrepair claim. If your landlord attempts to do so, you may have grounds for an additional claim for unfair eviction or harassment.

Hide